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HELP US SERVE YOU BETTERGIVING A COMPLIMENT:If you have received exceptional service from one of our staff or found something you particularly liked about our products and services, please tell us about it. You can call our Customer Service Hotline at 0917-511-7350 or visit the servicing branch in your locality, look for the Branch Manager, and provide the details of your commendation. We will gladly relay your compliment to our Bank personnel. MAKING A SUGGESTION:If you have suggestion(s) about how we can improve our services, please let us know. You can make your suggestion(s) by: FILING A COMPLAINT:If you have complaint(s) regarding our products, services and/or personnel, we want to hear it from you. You can file a complaint by:
1. Visiting our Head Office or our nearest branch in your locality
2. Visiting our Bank’s website or Facebook Page
3. Calling our Customer Service Hotline at 0917-511-7350 and provide the details of your complaint We will resolve your complaint in accordance with the timeline specified hereunder:![]() | |||||||||||||||
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